Plant Concierge

Are you in WA, NT, or TAS and need plant concierge? 🌿

We’re now certified to send plants Australia-wide, and we can also help with plants you’ve purchased elsewhere! 🙌

How it works 📦

  1. You buy a plant and have it shipped to us. 📬
  2. We complete the mandatory treatments and paperwork to allow entry to your state. ✅
  3. We package your plants and send them to you! 🚚

How much does it cost? 

Plant Concierge is $35 per plant, plus shipping.
Shipping for up to 10 plants [based on 500g per plant]:

  • TAS, WA & NT: $35

Plant Concierge Service Terms & Conditions 

Size Limits:
Our boxes are designed to ship plants in 10cm pots and up to 50cm in height. If you request concierge service for plants, they must fit within these size restrictions. Plants that do not meet these requirements will not be accepted.

For full terms and conditions, please see Plant Concierge Service Terms & Conditions. 

Have more questions or want to book in? 

Send us an email at hello@uprooted.com.au 

Please see below for state-specific info

For customers in TAS 

Tasmania is the easiest state for us to send to. We can self-assess the plants due to our certification, which means we can send more frequently! 

  • The shipping price includes biosecurity treatment, inspection, and fees.
  • We ship orders to Tasmania once per week, usually on Mondays.

It’s your responsibility to check with your local Biosecurity office to make sure the plants you're ordering are permitted. 

TAS - Email: Biosecurity.Tasmania@nre.tas.gov.au 

For customers in NT 

For all orders to the NT, plants are required to be chemically treated, and we must have them inspected by a Queensland Biosecurity Officer prior to shipping.

  • The shipping price includes biosecurity treatment, inspection, and fees.
  • We ship orders to the Northern Territory once per month, usually on the Monday closest to the 15th of the month.

It’s your responsibility to check with your local Biosecurity office to ensure the plants you're ordering are permitted. 

NT - Email: quarantine@nt.gov.au 

For customers in WA 

🚨 WA Customers – Read Carefully! 🚨
You must check the WAOL (Western Australia Organism List) before ordering. If a plant is not on this list, we cannot send it.
👉 Check the WAOL list here 👈

  • For all orders to WA, we’re required to chemically treat the plants, and they must be inspected by both a Queensland Biosecurity Officer and a WA Biosecurity Officer.

The shipping price includes biosecurity treatment, inspection, and fees.
We ship orders to WA once per month, usually on the Monday closest to the 15th of the month.

It’s your responsibility to check with your local Biosecurity office to make sure the plants you're ordering are permitted. 

WA - Email: qwa.import@dpird.wa.gov.au 

Let us help get your plants where they need to go! 🌿